Here you will find some of the most frequently asked questions that we receive about our HeatIt products.

If you have other questions – please feel free to contact us and and we will get in touch with you as soon as possible.

Press the + symbol to open the answers to the questions.

At some point we will include the FAQ-section under each product, making it easier and faster for you to find the necessary information.

FAQ Heatit Z-Wave Thermostat

I know that there is an option to attach two external temperature sensors, but is there also an on-board integrated temp-sensor available?

Yes, there is.

Do I need an external sensor, or does the thermostat also work without one?

The thermostat will work without an external sensor – but it will use the readings from the on-board sensor to determine the temperature of the equipment it controls. If you are interested in reading the exact measured temperature, an external sensor will be more accurate. The internal sensor will be sufficient for 95% of the users.

Is there any LED or display icon signalling that the Thermostat is currently heating - a kind of on/off or heating indicator on the display?

Yes, there is a small Bi-LED with a red light when the thermostat is pulling load. This diode can be found in the right hand corner, directly below the numbers on the display. Once the load on the thermostat is activated, you will hear a clicking sound when the relay kicks in. At the same time, the LED will light up.

Is it possible to change the set-temperature via Z-Wave, to overwrite the manually entered one?

Yes it is. Bi-directional control is enabled. (Use any supported gateway for this).

If I manually change the set-temperature by using the buttons on the Thermostat, how long will this change be valid / in use?

The manually set value will be active until you make a new set-point. If you use a gateway, it will be in use until the next scheduled temperature setting is activated.

Is the Heatit Z-Wave thermostat available in the US or in Canada?

The Heatit thermostat is not for sale on the US and Canadian market. Due to local regulations, the product will not be made available for this market.

Does the HeatIt thermostat fit in a standard Gira-frame?

Yes. It fits the system 55 that is used by Gira and other premium manufacterers.

Is there any information or manuals available in German?

Yes. You will find relevant information in German following this link »

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